Mobile Lead Management
Intelligent Lead Routing
Reporting & Analytics
Automated Texts and Emails
Auto Respond Intelligently
Our CRM allows you to ensure that every lead is taken care of properly and that none fall through the cracks. Implementing a regular follow-up program typically results in close rates 30% to 50% higher than average. Make it even easier by going mobile!
We provide you with an electronic means of logging and tracking all in-store customer visits, calls and online leads – providing the ability to better manage the efforts of sales staff for accountability and follow-up.
Stop manually assigning leads. We understand micro managing. But let us kindly allow you to be cc’d and stop clicking the forward button today!
The CRM allows Intelligent Lead Routing so new leads are captured quickly & accurately and distributed evenly among multiple Sales Associates. Set leads to round robin and independently appropriate leads based on lead type (trade-ins, financing applications, inventory information requests, general contact requests, and more!).
Even better, you are able to see all correspondence and be notified if a lead that was assigned is not followed up on.
The CRM allows for detailed data tracking and reporting, including phone and email activity for lead follow-up. Generate reports with the click of a button. Need a custom report? We can do that! Let us know what you need and we will ensure you are set for success with the ability to close more sales!
Head towards automation with automated personalized texts and emails that send based on triggers. Create thank you beautiful emails with available variables like, customer name, title of unit of interest, and much more. Set texts and emails on a location and / or salesperson level allowing for even more personalization.
Some Scenarios Include:
Let our system do sales for you and send texts and emails that trigger your customers! Did the lead inquire on a dump trailer, and you also sell horse trailers? Make sure your dump trailer leads get texts and emails about dump trailer offers and horse trailer leads get horse trailer offers. Not all customers purchase right away. The challenge is to nurture them and recover and convert the open lead to a sale. Humans are humans and as the lead get’s older the challenge to follow up increases. Automate the process of following up on cold leads or closed so they remember you when they are ready to complete their next purchase!
Some Scenarios Include:
Gain insight into what units interest your customer is looking at and when. Easily click to view the unit the customer has inquired on. See what time and what units your customer viewed so you can respond intelligently.
Online shoppers view your business’ reviews. Having positive Google Reviews are an integral aspect of your dealership’s reputation. The CRM Reputation Management feature encourages customers to quickly and easily write a positive review about their experience with your business. One of the biggest opportunities for getting more positive reviews is by asking for a review from a happy customer! Yet few people do it. Allow us to do it for you.
Similarly to email campaigns, the CRM allows you to create personalized text message campaigns so you can automatically:
Manually posting inventory to Facebook Marketplace is tedious and time-consuming. Even more challenging – keeping track of all the leads you receive from Marketplace and funneling them into your CRM. Import all leads into your CRM, and you have a mess! Yet Manual entry is not likely to happen. Make it easy with our chat interface right inside your CRM. Have a good feeling about a Marketplace lead? Import it into the CRM as a lead. A spam lead? Leave it be.